What is a "white list" and why do I need to add FWA to my email white list? Great questions!
Most of us who use email are unfortunately too aware of "Spam email". A simple definition of spam email would be an unsolicited commercial message (email) that is sent to multiple recipients (often thousands or millions). They're very annoying, and we're happy to see that Internet Service Providers (ISPs) are doing what they can to help filter out these types of emails. Unfortunately, sometimes the good guys get filtered out with the bad.
What's the solution? The white list, approved senders list, or safe senders list - there are a variety of names for it. Simply put, a white list is a group of contacts or email addresses that you want to receive email from. When you first receive an email, your service provider or email software will check this list. If the email has been sent from someone on this list, the email will be automatically delivered to your Inbox - every time! We emphasise the words "every time" because spam filters are constantly changing. So, if you are receiving our emails today, without issue, it may not always be that way - unless you add us to your white list.
So, how do you add us to your white list? There are quite a few ISPs and email software packages available today. In time, we'll do our best to cover as many as possible. Here are a few of the most common providers. Click on the appropriate link below to obtain your specific white list instructions:Y
Yahoo -- Hotmail -- Gmail -- AOL
Yahoo
If Yahoo interprets an email as SPAM, it will place it in your "Bulk" folder - located in the left navigation. It's a good idea to check this folder periodically. On some occations, Yahoo may not deliver our emails to your account at all. If you find an email in the bulk folder that you wanted to receive, simply open the email and click on the "Not Spam" button. This will help to train Yahoo's filters that this email sender is not sending SPAM. Note that this will not automatically ensure that you'll receive email from the desired sender in the future. You've done your part to help in the fight against SPAM - now let's make sure that you receive FWA emails correctly! To do this, follow these steps:
Open your Yahoo mailbox and click on the "Options" link in the upper right-hand corner.Open “More Options”. Find the "Filters" link on the left sidebar and click on it.We're going to set up a new filter, so click on "Add Filter". In the "Filter Name" box, give your filter a name that reminds you of what it's all about - you might use something like "FWA". In the “sender” section, select “contains” and then in the box immediately to the right, enter the text:
@fwauk.com
Near the bottom of the filter window, find the section that says "Move to Folder” and select “Inbox” from the dropdown box.
In the top-left corner, click the “Save Changes” button. You've done it - you've told Yahoo that any time it receives an email from FWA to place it in your Inbox.
Hotmail
Hotmail will place any email that it interprets as SPAM in the "Junk" folder - located in the left navigation when you login. On some occations, Hotmail may not deliver our emails to your account at all. You'll want to make sure to check the "Junk" folder every so often to make sure that an email you did want to receive did not end up there. You can ensure that any FWA emails are delivered to your Inbox by adding us as a "Safe sender". Here's how:
Login to your Hotmail account. Click on the "Options" tab in the upper right-hand corner and then click on "More options ...". We want to add FWA as a Safe Sender, so locate the "Preventing junk email" category and click on "Safe and blocked senders". Click on "Safe senders". In the box labeled "Sender or domain to mark as safe:", enter the following:
fwauk.com
Click the "Add to list >>" button.That's it! There is no "save" button - you've now ensured that you'll receive emails from FWA.
Note: Hotmail uses additional protection features that will block attachments, pictures, and links in the message. Our emails use a number of graphics (pictures) and often includes links to our site. To see these, simply open one of our emails and click the "Mark as safe" link at the top of the email. This will add FWA to your "safe list" and will allow all pictures and links to function in the current and future emails.
Gmail
GMail will place any email that it interprets as SPAM in the "Spam" folder - located in the left navigation after you login. On some occations, GMail may not deliver FWA emails to you at all. To ensure that you receive FWA emails, all you need to do is add us as a contact. Here's how:
Log in to your GMail account. Click on the "Contacts" link in the left navigation. Click on the "Create Contact" link in the top left of your screen.
In the "Name" field, enter the following:
FWA Wrestling
In the "Primary Email" field enter the following:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Click the "Save" button at the top of the screen. That's it! You've now told GMail that all future FWA emails should be delivered to your Inbox.
AOL
AOL will move any email that it interprets as SPAM to the "Spam" folder - located at the left of your screen. In some circumstances, FWA emails may not be delivered at all. You can ensure that FWA emails are consistently delivered to your Inbox by adding us to your address book. Here's how:
Log in to your AOL email account and open your FWA email. If you were expecting an email from us and it didn't arrive, make sure you check your "Spam" folder. After opening the email, click on the button called "Add Address" - located at the right of your screen. You will notice that the email address "
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
" has been auto-populated in the "Other E-Mail" field - this is fine! You don't need to fill in any of the other fields, but you're free to do so if it helps you organise your contacts better. Click the "Save" button at the bottom of the Address Card window. You're done!
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